Financial institutions are on a perpetual quest to improve customer engagement and satisfaction to drive increased transactions, account balances, loyalty, and ultimately profitability. Providing exceptional, seamless service to the highly valuable and growing segment of electronic banking customers is a top priority. Unfortunately, the fraud prevention solutions used by most banks interfere with the customers’ online experience. Although many fraud prevention professionals believe there is a tradeoff between strong security on one side and customer experience and operational costs on the other, it simply is no longer the case. Strong, effective security can and should both enhance customers’ experience and lower operational costs.
Join this webinar to discover:
Why current fraud prevention approaches are challenged to effectively prevent increasingly sophisticated fraud schemes.
How most fraud prevention technologies negatively impact your customer’s experience and increase operational costs.
How new fraud prevention approaches provide superior protection, improved customer experience, and lower operating costs.